Avaya, the great professionals in the era of unified communication & endpoint modern technology, now has gained so much recognition and popularity as “Avaya Aura”. Defined as a “breakthrough” platform based on session-based architecture, Avaya Aura aids to decrease infrastructure expenses, interpret complicated communication procedures, manage business connections by quick messaging, video, and voice characteristics. If you are also one of those who want to run and manage your business operations perfectly but finding it hard to take care of each operation thoroughly, then Avaya technical help desk services are the best to opt for.
“Avaya Aura services will not just allow your system to track calls successfully wherever you are, but also ensure proper connectivity.”
If you are wondering what features and specifications Avaya Aura experts use that it benefits business to a great extent, then don’t go anywhere. Here’s the answer!
Table Of Contents
- Technical Specifications are as Following
- Features of Avaya Aura
- Benefits Of Avaya Aura
- Final Takeaways
Just go through the below mentioned features and you will then understand should you choose Avaya aura for your business or not!
Technical Specifications are as Following
- A perfect telephone user interface for both receivers and callers
- Quick voice message function in the Avaya Message Store
- Directory data in an LDAP directory
- A perfectly operated Linux Application Server
- Front-end/Back-end single site configuration
- Classified multiple site configuration
- Hardware choices: S8730 Server, Dell PowerEdge R610 Server, HP ProLiant DL360 G7, and S8800 Server
- The best application server integration with the current telephony system
- Centralized multiple site setup
- 300 ports
- Linux-based Message Store
- Encoding: GSM 6.10 Audio, G.711 Audio, and T.38 Fax
- 20,000 users
- Wide area network cluster configuration
Hopefully, you read these technical specifications carefully. Because after giving it a deep insight you will be able to decide whether you should choose it for your business or not. Rest, if not yet read, what are you waiting for? Read it now!
Apart from the tech specifications, we have curated some of its amazing features that are also crucial for you to understand. Have a look at them too.
Features of Avaya Aura
- Communication - yes, trouble-free communication, Call forwarding for up to 3 numbers with manual user-controlled settings
- Avaya One-X Speech: Allow users to effectively manage voice communications, schedule, and email related tasks
- Self-administration: user can simply manage options through an easy web portal
- Unified messaging : Fully integrate voice messages, listen to or read messages from phones as well as email
- Speech-to-Text feature: Yes available! Convert all voicemail to text with instantaneous transfer to your selected device.
- An easy to navigate telephone User Interface
- Additional greetings (up to 9 per user) options
- Speech auto-attendant : Enables callers to speak a name to connect with someone, rather than dialing.
- Both Inbound and outbound fax facility available
- Mainstream and all fundamental licensing features
- A perfectly designed Microsoft Outlook toolbar
- Notifications : yes, both text & email notifications
- Internet Message Access protocol: Perfectly manages messages from multiple email clients.
Apart from the features & tech specifications, one most important thing that you must look before buying Avaya aura is its benefits. Until and unless you are not aware of its high-end benefits you should never make your mind to say YES or even NO to it. So, without wasting time, let’s move to the benefits.
Benefits Of Avaya Aura
- Superior customer interactions for more effective and powerful problem resolutions.
- Enhanced productivity with notifications to keep workers on top of urgent messages
- Flexible deployment choices for information storage
- Decreased communication charges by the alliance of various systems
- Almost all the features set to scale with a business user's demands
- Varied levels of resiliency for an up-to-date system
- Quick response to clients all the time
- Licenses for the effective Avaya Aura Messaging
- Accurate solutions of most voice-to-text queries
- Works better even in Wi-Fi over 3G
- Both the business owner & the client can grow at their own pace
- Strive to try and provide a single but effective experience whether on the desk, mobile phone, or web.
- What's more? It offers many additional great features such as click-to-dial on web pages.
- Offers telephony integration through SIP technology
- Help create an amazing sales story to those seeming to update their phones & systems to a modernized architecture
Final Takeaways
Well, it's all about the Avaya Aura. Apart from the things mentioned above, there are a lot of things that you should never neglect while buying the Avaya Aura such as important factors to consider, which edition to buy, and how much it can cost you. When you get to know all the important things on your own, then believe us you will surely able to see Avaya aura from another angle. Rest, there are a lot of specialists and consultants in the industry who can help you provide amazing services on Avaya aura maintenance and give you a brief guide on it.
If you want to have their help, then be sure you consult with the best service provider ever. Apart from it, if you want to know more about the post, then let us know in the comment section below. We are here to help you out.
Till then enjoy reading and have a great day!!!
